Terms of Service

Welcome to RootBeacon. By accessing or using our website (rootbeacon.com), placing an order, or otherwise interacting with our business, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

About RootBeacon

RootBeacon is the US-market brand for a line of mechanical plant care products manufactured by HydroZenith. RootBeacon is operated by Harrison Sales Group, the authorized US distributor of HydroZenith products.

Use of our website

You may use our website to browse, purchase products, and contact us. You agree not to use our website for any unlawful purpose, to harm or attempt to harm our business, or to interfere with other users' enjoyment of the site. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

Account information

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use.

Product information and pricing

We make every effort to display product information, specifications, and pricing accurately. However, errors can occur. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on our website is inaccurate, including after an order has been submitted.

Prices are subject to change without notice. We are not obligated to honor pricing errors.

Orders

When you place an order, you are making an offer to purchase the product at the listed price. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Once we accept your order, you will receive an order confirmation by email. Acceptance of the order does not guarantee that the products will be delivered, and we reserve the right to cancel an order even after confirmation in cases of stock shortage, pricing error, or other issues.

Payment

We accept payment through the methods listed at checkout. By submitting payment information, you represent that you are authorized to use the payment method and that the information is accurate.

Shipping and delivery

Shipping terms are governed by our Shipping Policy.

Returns and refunds

Returns and refunds are governed by our Return and Refund Policy.

Intellectual property

All content on the RootBeacon website — including text, images, logos, graphics, product names, and the RootBeacon brand — is the property of RootBeacon, HydroZenith, or its content suppliers, and is protected by US and international copyright and trademark laws. You may not reproduce, distribute, or create derivative works from this content without our written permission, except for personal, non-commercial use.

User-submitted content

If you submit content to RootBeacon (such as product reviews, photos, or messages), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business. You represent that you have the right to share the content you submit.

Disclaimer of warranties

RootBeacon products are sold with the warranties described in our Return and Refund Policy. Beyond those specific warranties, our website, content, and products are provided "as is" without any other warranties, express or implied. We do not warrant that our website will be uninterrupted or error-free.

Limitation of liability

To the maximum extent permitted by law, RootBeacon, HydroZenith, and their respective officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability for any claim arising out of your use of our website or products will not exceed the amount you paid for the product giving rise to the claim.

This limitation does not apply to liability that cannot be excluded under applicable law.

Indemnification

You agree to indemnify and hold harmless RootBeacon, HydroZenith, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms of Service or your misuse of our products or website.

Governing law

These Terms of Service are governed by the laws of the State of Iowa, without regard to conflict of laws principles. Any disputes will be resolved in the state or federal courts located in Humboldt County, Iowa.

Changes to these terms

We may update these Terms of Service from time to time. The current version will always be posted on rootbeacon.com. Continued use of our website after updates constitutes acceptance of the revised terms.

Contact

Questions about these Terms of Service? Email team@rootbeacon.com or call (312) 520-7677.